Monday, October 01, 2012

Key takeaways

Had the privilege to attend a really inspiring talk this afternoon, by a very confident, assuring and far-sighted individual who delivered his speech simple, well-paced and in a calming manner. His ideas were straightforward, easy to remember and apply and most importantly, they were impactful and inspirational. Many were awed and bought over by his calm and steady delivery, his key messages seemed to ingrain in our hearts instantaneously. With a clear vision and bright future envisioned, I sincerely hope this will forge a stronger team striving towards greater achievements because "only with a crisis do we learn - there is no better way to create a better opportunity".

And my key takeaways:

The 3 levels of sure-ness:

Be Sure - for self
Ensure - for the organization
Assure - for customers and public perception

How to achieve our goals:
  • Service
  • Unity
  • Responsibility
  • Excellence
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Random pic:

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